DanceFlow
Legal

Terms of Use

Last updated: October 12, 2026

1. Agreement to these terms

These Terms of Use ("Terms") are a contract between you and DanceFlow (“we”, “us”) and govern your access to and use of the DanceFlow websites, web app, and iOS app (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our. If you do not agree, do not use the Service.

2. The Service

DanceFlow is software for dance studios to manage lessons, students, teachers, schedules, lesson packages, payments, invoices, and communications. We may add, change, or remove features over time.

Electronic signatures and records. When a studio asks you to sign a waiver, an agreement or a competition's terms in the Service, you agree to sign and receive it electronically, and your typed or drawn signature is as binding as one on paper. The agreement is between you and the studio; we are not a party to it. We keep the signed document and the evidence described in the Privacy Policy, you receive a copy, and you can ask the studio for one on paper.

3. Accounts and eligibility

You are responsible for your account. You agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials secure and not share them
  • Be responsible for all activity under your account
  • Notify us promptly of any unauthorized use

You must be at least 18 years old to create an account yourself. A student under 18 may use a login their studio offers only with a parent's or guardian's permission, and accounts are not for children under 13: a younger dancer's family uses the parent's login. Studios may add records about students who are minors; in that case the responsibilities in section 5 apply.

4. Acceptable use

You agree not to:

  • Break any applicable law or infringe anyone’s rights
  • Upload malware or attempt to breach or disrupt the Service
  • Access the Service through unauthorized automated means
  • Use the Service to harass, abuse, or harm others
  • Harvest data about other users, or resell the Service without authorization

5. Your data and data protection responsibilities

You keep ownership of the data you put into the Service ("Customer Data"). You grant us a limited license to host, process, and transmit Customer Data only to provide and support the Service.

For personal data about your students, staff, and contacts, you are the controller and we act as your processor. You are responsible for:

  • Having a lawful basis and any required notices and consents (including parental consent for minors) before entering personal data
  • The accuracy of the data you enter
  • Only collecting data you are permitted to collect, including any health-related or sensitive information
  • Complying with the privacy and data protection laws that apply to you

We process Customer Data as described in the Privacy Policy and our data processing terms. If you require a separate Data Processing Addendum, contact us with the Email us button at the end of these Terms.

6. Payments and subscriptions

Paid plans and any fees are described at the time of purchase. Unless stated otherwise:

  • Subscriptions renew automatically until cancelled
  • You can cancel at any time, effective at the end of the current billing period
  • Fees are non-refundable except where required by law or expressly stated
  • We may change pricing with at least 30 days’ notice
  • Non-payment may lead to suspension or termination

Card payments and any studio-collected payments are processed by Stripe under its terms; we do not store full card numbers. If you purchase a subscription through the Apple App Store, billing is handled by Apple and Apple's terms also apply.

Payments to a studio. When a studio enables online payments, students and parents pay that studio directly (via Stripe) for lessons, packages, invoices, and memberships. Those funds settle to the studio's own account: the studio is the merchant of record and DanceFlow does not hold them. Recurring memberships renew automatically each period until cancelled; you authorize the studio to charge your payment method accordingly. Refunds, cancellations, and disputes for studio payments are handled by the studio, subject to that studio's policies and applicable law.

7. Account deletion and termination

You may stop using the Service at any time. You can delete your account and associated personal data from within the app or by contacting us with the Email us button at the end of these Terms; deletion is handled as described in the Privacy Policy. We may suspend or terminate access for breach of these Terms, unlawful or harmful activity, or non-payment. On termination, your right to use the Service ends and we will delete or return Customer Data as described in the Privacy Policy, subject to legal retention.

8. Intellectual property

The Service, including its software, design, and content, is owned by DanceFlow and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service. You may not copy, modify, reverse engineer, or create derivative works except as permitted by law.

9. Service availability

We work to keep the Service reliable but do not guarantee that it will be uninterrupted, error-free, or secure at all times. We may modify, suspend, or discontinue parts of the Service, and will give reasonable notice of material changes where practical.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DANCEFLOW WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless DanceFlow and its personnel from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your Customer Data, or your breach of these Terms or applicable law.

13. Apple App Store terms

The following applies when you use our iOS app obtained from the Apple App Store. You and we acknowledge that:

  • These Terms are between you and us only, not with Apple, and Apple is not responsible for the app or its content.
  • Apple has no obligation to provide maintenance or support for the app.
  • If the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
  • Apple is not responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, and consumer protection claims.
  • Apple is not responsible for investigating or resolving any third-party intellectual property claim relating to the app.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. The parties will try to resolve disputes informally first, so write to us with the Email us button at the end of these Terms, and we will try to settle it that way. Disputes that cannot be resolved informally will be brought in the state and federal courts located in Delaware, United States, and you and we consent to the jurisdiction of those courts. Either party may still seek injunctive relief, and you may bring a qualifying claim in small-claims court instead. Nothing here removes a right you have under the mandatory consumer-protection law of the place you live.

15. Changes, severability, and entire agreement

We may update these Terms; we will post the updated version here and revise the "Last updated" date, and material changes take effect after reasonable notice. If any provision is unenforceable, the rest remains in effect. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

16. Contact us

Questions about these Terms? Use the Email us button below.

We aim to respond within two business days.