DanceFlow
Questions and answers

Questions, answered plainly

What a studio asks before it switches, and the same help its owners, teachers, students and parents read inside the app. Every answer says what DanceFlow does today.

1062 answers · in fourteen languages

Before you start Most asked

What does it cost?

DanceFlow is free for studios while we are in early access. When paid plans start there will be one plan, $89 a month or $799 a year, with unlimited students and teachers, and every studio will hear about it well in advance.

Search every answer

Before you start

What a studio asks before it switches

19 answers

The basics

What it is, who it is for, and how a studio moves in

13

Price, payments and your data

What it costs, how money moves, and what stays yours

6

Studio owners

Running the studio, the money and the week

430 answers

Getting started

The order to set things up in, and where the studio’s own settings live.

44

Running alongside your old system

What works today when the balances still live somewhere else, and what does not.

5

The schedule

Views, booking, breaks, studio events and the order teachers appear in.

77

Students

The roster, names, couples and families, custom fields and registration.

78

Money

Packages, invoices, the day’s cash, what each number counts, and teacher pay.

69

Messages and announcements

Conversations, group threads and who receives an announcement.

31

Meetings

The weekly meeting note, pinned notes and follow-ups.

12

Events and showcases

Parties and showcases: who is coming, tickets, routine fees, the running order and who has paid.

24

Competitions

Marking the ones you are going to, entering students, and where results land.

36

The portals

What a teacher, a student and a parent each see, and what they cannot do.

13

Reports and insight

What each report counts: insights, attendance, analytics, staff, sales, profit and loss, teachers and the activity log.

18

Leads and growth

Inquiries, the intro offer on the booking page, Google reviews and where students come from.

16

Shop and gift cards

Shoes, practice wear, dress rentals and gift cards at the desk.

7

Teachers

Lessons, students and your own numbers

162 answers

Your portal

What this side of DanceFlow is, what it holds, and what belongs to the studio office.

25

Your week

The calendar, the hours you work, days off, breaks and booking a lesson yourself.

26

Lessons

Finishing a lesson, what it deducts, doubles, couples, no-shows and the notes you write.

23

Your students

The roster you teach, what is on a student’s profile, and who is worth a word this week.

27

Group classes

The classes you teach, the term plan, the register and covering somebody else’s class.

5

Requests and messages

Booking requests, students asking to move, conversations, announcements and feedback.

11

Your numbers

Insights, My numbers and My pay: what each figure counts and what it does not.

17

Everything else

Notifications, forms the studio sends you, the handbook, meetings, competitions and your profile.

28

Students

Lessons, packages and how you are getting on

144 answers

Getting in

Codes, signing in, and what to do when the app says it does not know you.

4

Finding your way around

What is in the menu, what is on the home screen, and where the rest of it hides on a phone.

23

My schedule

The views, what the marks on a lesson mean, and getting your lessons into your own calendar.

7

Asking for a lesson

How a request works, what the studio can answer, and cancelling or moving a lesson you already have.

19

Group classes

What is on, taking a place, and the waiting list.

5

Packages and invoices

Lessons left, when one comes off, what you owe, and how to pay.

24

Progress and your diary

Where you are dance by dance, what to practice, and the notes only you can read.

12

Messages and feedback

Talking to the studio, announcements, and rating a lesson.

8

Forms and policies

Things the studio asks you to read, sign or answer.

7

Your account

Your details, notifications, privacy, and leaving.

21

Competitions and results

Going with your studio, the bill, the checklist, your day sheet and your placings.

14

Parents

Following your children's dancing

130 answers

Getting in

The code from the studio, and what the portal is for.

8

Your household

Your dancers, their details, and the other grown-ups who can see them.

20

Lessons

What is booked, asking for more, and changing one.

18

Invoices and paying

What is owed, what is left on a package, and how a studio takes payment.

16

How they are getting on

Progress, and the recap after each lesson.

12

Competition results

What has been published about your dancer, and the one switch that is not reversible.

8

Forms and messages

Waivers, forms the studio sends, and talking to staff.

16

Your account

Notifications, the family calendar, growing up, and leaving.

22

Competitions

When the studio takes your dancer to a competition: asking to go, the checklist, the bill and the day itself.

10

Competitions

Organizers, judges, scrutineers and dancers

177 answers

Everyone

Getting in, what your role lets you see, and why this portal needs no studio.

13

Running a competition

Creating it, the program, rounds, floors, the panel and the day itself.

79

Entries, numbers and money

How entries arrive, what they cost, back numbers, and what each studio owes.

17

Spectator tickets

Selling seats to the people watching, taking the money, and the door.

4

Scrutineering

Recalls, the Skating System, ties, and reopening a signed sheet.

19

Judging

Marking a sheet, signing it, and what happens when the ballroom wifi drops.

16

Competing

Being entered, finding your heats, and your own record.

17

Results and who can see them

Publishing, the page with no sign-in, and withholding a name.

12

Did not find your question?

A person reads every message. Ask about your studio and you get an answer about your studio.

Signed in? The same answers are in Help inside the app, next to the screens they describe.